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FabJob.com won the Telus e-Business Award of Distinction in the Business Awards of Distinction sponsored by the Alberta Chambers of Commerce Why Order from FabJob? Following are some of the benefits of ordering from FabJob:
We respect our customers'
privacy. We do not share customer information with any other companies.
Complete
policy
Satisfaction
Guarantee
At
FabJob.com we stand behind all our products. We guarantee that you will
be satisfied with the information contained in a guide or we will give
you a refund within 30 days of purchase.
Our
refund policy is as follows: If after reading all of a guide you decide
within 30 days of purchase that you are not satisfied with the information
contained in the guide, we will give you a full refund on the purchase
price of the guide according to the terms of this policy.
To
receive a full refund the buyer must complete a short questionnaire about
why they are not satisfied with the content of the guide and return it
to FabJob.com within 30 days of purchase.
If
a buyer does not wish to complete the questionnaire or if a refund is requested
for any reason except dissatisfaction with the guide's content (e.g. buyer
changes mind, buyer of an e-book says they thought they were buying a paper
book, buyer's email does not have enough space but buyer is not willing
to open a free email account to receive the guide, etc.), a service charge
of $5.00 will be deducted from the refund to cover our costs of processing
the order and the refund.
CD-ROMs
and print books should be returned by regular mail in resaleable condition
to our Calgary address (167 Midland Place S.E., Calgary, Alberta T2X 1N1).
Shipping and handling charges are non-refundable. If a return is made by
any means except regular mail it may take longer for a refund if it requires
staff to process additional paperwork. If a return is made to any FabJob
address other than our Calgary address there will be forwarding charges
incurred. Any charges incurred by FabJob.com to receive the item, and/or
to forward the item to our Calgary office, will be deducted from the amount
of the refund.
To
prevent fraud or theft, refunds will only be made to the credit card used
for the original purchase, and a customer may not receive a refund on more
than one guide. In no circumstances will FabJob.com be liable for refunding
more than the price of the guide. In no circumstances will FabJob.com pay
a refund more than 30 days after the purchase date.
NOTE: The
policy above applies only to purchases made by individual customers. If you are purchasing FabJob guides for a retailer,
library, or educational institution, please note that discounted bulk orders are non-refundable.
Chargeback
Policy
We
are grateful that fraudulent chargebacks are rare, but we take this issue
seriously. Anyone who orders a product then attempts to do a chargeback
ceases to be a customer of FabJob.com. Fraudulent chargebacks may be turned
over to a law enforcement or collection agency.
Pricing
Policy
Because
more than 90% of our customers are American, all prices are in U.S. dollars.
Our
goal is to produce products customers judge as being worth more than they
cost. Most newly published guides initially sell for $39.95 and then are
reduced in price at FabJob.com to encourage more customers to purchase
the guide.
We
may decide on a daily basis the price we will offer a guide for the next
day. Whenever we begin a special offer or continue it for another day we
alert customers that the price is guaranteed for that day.
We
expect to continue offering our guides for a lower cost than they are worth
as long as this policy allows us to reach a wider audience with our valuable
information.
Please
note that discounts offered at our website do not apply to FabJob guides
sold through retailers such as Barnes & Noble which typically offer
FabJob books for a suggested retail price of $49.95 U.S.
The
price you see advertised at our website is the entire amount we charge.
Since the economic downturn in 2008, we've heard that a few
companies that issue credit cards and debit cards have started charging service charges of a few cents to their
customers for some online orders (e.g. one customer told us her credit
card company charged her an extra 28 cents). If that happens to you, please
contact the company that issued your credit card or debit card.
Shipments
Outside the U.S.
Print book orders
being delivered to an address outside the United States may be assessed
custom charges and/or import duties once the order reaches your country.
Customers are responsible for all customs charges or import duties associated
with their orders.
FabJob does not
charge, collect nor pay duty or customs charges for print book orders shipped
outside the United States. We have no control over these charges and cannot
predict what they will be. As customs charges vary widely from country
to country, please contact your local customs office or postal authority
for further information regarding shipments from the United States to your
country.
Copyright
Policy
All
of the information found at our website and in all of our print books,
e-books, CD-ROMs, newsletters, and other materials is copyright by FabJob
Inc. All rights reserved.
FabJob
has the exclusive right under the U.S. Copyright Act (Title17, U.S.C. §106)
to make and distribute copies of FabJob guides and to make derivative works
based on our guides. No part of the FabJob website or any FabJob guide
or any other copyrighted FabJob materials may be reproduced, revised, or
distributed in any form or by any means (including photocopying, recording,
or online) without our prior written permission.
Unauthorized
copying or distribution of all or part of a FabJob guide or any other FabJob copyrighted
materials constitutes copyright infringement and may result in legal remedies
including an injunction, statutory damages of up to $150,000 per infringement,
and possible criminal prosecution. FabJob is represented in copyright matters
by Christensen O'Connor Johnson Kindness PLLC.
Environmental
Policy
As
an environmentally-friendly business we have chosen to publish many of
our products as electronic books. Many FabJob guides are also available in print, so FabJob
donates a portion of the proceeds from the sale of each guide to planting trees and protecting
the world's rain forests. For more information please see our
donations page.
People Policy FabJob has millions of web visitors, hundreds of thousands of customers, and receives hundreds of requests from individuals and companies hoping to be featured in our guides. At
FabJob we choose to deal with people who are grateful to be involved with
us in a mutually rewarding win-win relationship. We choose to do business
with people who are kind, reasonable, and fabulous.
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For more information about our customer service, products or guarantee please contact us or write to our head office. Click here for contact information.
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